Privacy

1. Management

The website www.stroomfestival.be is under the management of Ghent Festival of Flanders.
Address: Bijlokekaai 8, bus 9, 9000 Ghent
Mail: info@festival.be
Phone number: 09 243 94 94
VAT number: BE0410 944 854

2. Data of visitors

2a Some data resulting from one or more visits to www.gentfestival.be are stored permanently, but anonymously. The data will therefore never be traceable to a person or organisation.

2b Ghent Festival of Flanders ensures the security of the stored data. Ghent Festival of Flanders may use the data provided by the customer for, inter alia, the following purposes:

2c Sending one or more e-mails such as, but not limited to, an e-mail containing login data.

3. Cookies

Due to the new law of 10 July 2012, the website does not use persistent Cookies. This means that no data (such as language preference) is stored permanently during your visit to the website. Everything is kept using temporary sessions or functional cookies.

Essential cookies are necessary for the website to function. By using these cookies, basic functions such as page navigation, security and loading time work. The lifetime of such a cookie is temporary, it ensures, for example, that you do not have to fill in a form all over again when you reload the page or make an error.
Functional cookies are used by Ghent Festival of Flanders to keep track of your preferences. For example, they remember your choice of language, login details or the region you live in. This enables us to continually optimise user-friendliness.
Analytical cookies collect information about the behaviour of website visitors and the performance of the website. Based on the results, the website can be improved and visitors get a better user experience.

Manage your cookie preferences.

4. Questions

Visitors can contact Ghent Festival of Flanders with their questions regarding this Privacy Policy. The contact details are listed on the website mentioned in paragraph 1 of this Privacy Policy.

Ghent Festival of Flanders is entitled to change the content of the Privacy Policy without notifying the visitor. Making the change on the website is sufficient for this purpose. This Cookie Policy was last amended on 18 March 2018.

The Privacy Policy for Customers complements the Privacy Policy for Visitors and applies to anyone placing an order with Ghent Festival of Flanders. 

Disclaimer

1. Data provided by the customer

Ghent Festival of Flanders may use the data provided by the customer for the following purposes:

1a Processing the order.
1b Sending one or more e-mails relating to the order, such as, but not limited to, an e-mail containing login details.

2. Communication of data to third parties

Data provided by the customer to Ghent Festival of Flanders will never be passed on to third parties. However, there are exceptions to this rule:

2a Where a court order has been issued to provide data.

3. Security

The data provided by the customer to Ghent Festival of Flanders are stored in a secure environment.

4. Amendment of customer data

The customer may at any time amend the data provided. In such a case, Ghent Festival of Flanders may ask the customer to communicate the change in a manner prescribed by Ghent Festival of Flanders and, in some cases, identification may be required.

According to the GDPR, the following rights apply to the visitor:

1. Right of inspection/access

Every user and visitor whose data you collect has the right to request access to and view their information. They may also see how their data is processed.

2. Right of rectification

The user always has the right to have certain personal data corrected, completed or deleted after inspection.

3. Right to be forgotten

The user has the right to be completely erased from all systems and databases.

4. Right to lodge a complaint

The user always has the right to lodge a complaint with the Privacy Commission if they believe that personal data is collected and processed in an unlawful manner.

5. Right to withdraw consent

Any user or visitor whose personal data is collected has the right to object to the processing of such data.

6. Right to restriction of processing

The data subject has the right to (temporarily) restrict the processing of their personal data.

7. Right to portability

The data subject has the right to transfer their personal data to and other controller.

8. Right to oppose decisions based on automated processing

The user has the right to have automatic profiling deactivated.